Peachtree Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 11,059 Reviews
john H.
stone mountain, georgia
"You tech showed up on time and completed the work quickly. The only negative was that he didnt know about the promotional pricing for the job. But he gave me that price when I mentioned it."
phillip H.
duluth, georgia
cynthia J.
cumming, georgia
"Have been a customer for a very long time and Peachtree Service Experts always deliver excellent services."
elaine E.
atlanta, georgia
"He was nice to work with and seemed to know his job."
david M.
tucker, georgia
"efficient and thorough"
beatrice S.
dunwoody, georgia
"Isaac was very prompt. He was able to locate the problem. Assured me if further problem he was available."
nichelle G.
stone mountain, georgia
william M.
dawsonville, georgia
"Tulasi was very professional and customer friendly."
keith S.
duluth, georgia
"The techs were able to come out and solve my issue without unnecessary charges or repairs"
susie P.
alpharetta, georgia
"Meticulous work takes terrific care of our equipment."
verdree L.
atlanta, georgia
"very pleased with service."
revenda B.
decatur, georgia
candace N.
atlanta, georgia
"Efficient, pleasant and knowledgeable."
richard J.
grayson, georgia
"Called to remind me it was due. And Stephen is very helpful, polite and is an excellent ambassador for your company."
jonette G.
flowery branch, georgia
"Very professional, friendly and knowledgeable. Was able to fix my problem."
arline B.
dunwoody, georgia
"Technician arrived on time and was very professional"
frances M.
atlanta, georgia
"Mike has serviced my products for years. He always is honest and does a good job and does it efficiently. I hate to see him retire. But wish him a happy and productive retirement."
lisa K.
dacula, georgia
"Friendly patient and efficient"
douglas D.
roswell, georgia
"Fast friendly service."
victoria M.
atlanta, georgia
inge J.
alpharetta, georgia
bob C.
atlanta, georgia
"Everything about the appointment went well."
debbie B.
buford, georgia
"Dominic and the young man helping him was very polite and courteous, mindful of my belongings. They both worked diligently all day to take care of the job they came to do."
winnfred S.
cartersville, georgia
"No issues were found with my equipment and changing the air filter was needed."
marshall L.
lawrenceville, georgia
lance H.
atlanta, georgia
"Tech was very professional and was on top of COVID concerns. Also was on time and called to confirm"
ernestine P.
decatur, georgia
"I appreciate Mike came to my home and told me my gas water heater have a leaks then he went out to his truck and make some call. and came back in said to me the person name Josh will be here a 10:30 am I didn't approve of him saying the water heater cost 12,500. He didn't show me the book what kind water heater that they sale. That was unprofessional Josh to do what he did. and Mike should said your water heater busted you need a new water heater and he should said the water heater that we have you may not want to pay that price $12.500"
thomas B.
loganville, georgia
"Polite and efficient!"
joan C.
atlanta, georgia
"Personable, respectful, knowledgeable"
stephen T.
buford, georgia
sylvester R.
auburn, georgia
linda W.
snellville, georgia
"When I called, they sent someone out that day to help. They also returned to needed parts to repair the situation."
roxane A.
senoia, georgia
phyllis M.
atlanta, georgia
diane/kent A.
atlanta, georgia
"The service rep was very professional, worked on a Friday night, and stayed with the job until our heat was restored. He had the necessary replacement pump in his van, which was awesome."
nicole N.
roswell, georgia
"I was very satisfied with the tenacity of you team for sticking with the problem until it was solved 3 days later. I appreciated that we were only charged for the initial diagnosis and parts. I did seem the whole thing could have been solved earlier if a supervisor had been dispatch earlier. We had a total of 4 technicians over 3 days."
robert S.
atlanta, georgia
"Service agent kept me updated on time expected when things ran late, made sure it was still ok. Knows the house well, was efficient and friendly."
tujuanna B.
hampton, georgia
"Nor very knowledgeable about thermostat and sensor down stairs"
terry B.
alpharetta, georgia
"Basically did not do anything. Said might be sensor on the unit. It is a floor furnace installed by Peachtree in 2016. Tech kept saying it was old and no one had them anymore. Unit would go off and not come back on. We asked him to install a new thermostat but he said we did not need it. Also said it was too small a space to work under the house. Peachteee installed the unit."
leon C.
buford, georgia
"Stephen was very friendly, efficient & explained everything he was doing."
edward M.
lilburn, georgia
"the response to my issue was excellent and the repair was done quickly and timely."
sherry Q.
atlanta, georgia
"Fine"
sandra V.
duluth, georgia
"Service Rep was on time and did the service call quickly. He put on his booties when he entered the house and wore his mask at all times."
joe W.
peachtree corners, georgia
"Isaac is very personable, courteous and professional."
gail d. T.
stone mountain, georgia
"Professional and kind."
iris C.
decatur, georgia
"Competence on the job."
mrs shealy S.
sugar hill, georgia
anne S.
decatur, georgia
lynn S.
stone mountain, georgia
"Technician is pleasant and professional"
sam T.
chamblee, georgia
"Very professional and considerate."
kenneth clark C.
dunwoody, georgia
"Good job. working well. very warm. email been out-back on now."
susan B.
duluth, georgia
kimball C.
grayson, georgia
larry L.
hoschton, georgia
"They fixed the problem within a reasonable time at a reasonable price"
carrie P.
smyrna, georgia
june H.
atlanta, georgia
john J.
ellijay, georgia
"Good Service"
claude R.
atlanta, georgia
"KNOWLEDGEABLE AND COURTEOUS"
vera A.
johns creek, georgia
"Competent and friendly"
steve E.
roswell, georgia
"The guys did a first-rate job of making sure everything is in working order!"
anthony S.
stone mountain, georgia
bill K.
dunwoody, georgia
"Isaac completed the repair efficiently and effectively."
clarkston ctr C.
clarkston, georgia
steve E.
cumming, georgia
carolyn J.
powder springs, georgia
"Excellent service from the Manager Warren and the Plumber. Extremely professional, and helpful."
beverly H.
dunwoody, georgia
"He was on time, followed up for next appt when necessary, and appears to have fixed the problem."
jeff C.
lawrenceville, georgia
"He came on time and finished in a timely manner."
john T.
cummimg, georgia
"Robbie was extremely knowledgeable and polite. He kept my best interests under consideration when making recommendations."
dave D.
winder, georgia
"Did not leave a 16x24 filter as per I change monthly. An extra would have been nice."
vernelle A.
lithonia, georgia
edwards M.
lawrenceville, georgia
"I consider Tulsi, my service technician, a trusted advisor. He strives to educate me on the status of my heating/cooling units in a way that doesn't come across as pushing a sell."
kay G.
loganville, georgia
"Technician is the best."
jacqueline gould G.
atlanta, georgia
"Very efficient."
susan D.
atlanta, georgia
"hardworking, informative and very considerate of the mess/disruption inevitable with replacing our heat/air units"
elbert C.
mableton, georgia
gary johnson J.
roswell, georgia
"professional..."
joyce D.
decatur, georgia
lynn H.
avondale estates, georgia
"Mike was ahead of schedule and called to let me know, which I appreciated. After the routine maintenance check and installation of a new filter, he renewed my service contract. Very courteous and efficient."
wendell G.
lawrenceville, georgia
"Issac Always does a good job"
dinah D.
cartersville, georgia
"Agreed"
linda T.
snellville, georgia
"His accent made it very difficult to understand him. Paul could not answer my questions about the filter. I dont think he covered his shoes. He did wear his mask. The appt was for 12-2. He called at 10 and asked to come at 10:30. Luckily I was available. I even called your customer service to say I still had questions and the rep had an attitude. Just not the usual good experience."
mrs w payne P.
atlanta, georgia
"Because he did 50% of the work I needed to have done. He came Tuesday and his gas leak detector wasn't charged but I was charged $99 anyway for no work. He knew both places that were leaking but didn't tell me he couldn't replace pipe to the gas meter until he came the second day and charged $312 to fix the leak beside the furnace. Why didn't he tell me the first day he looked at the job? I have not received an invoice with a detailed description of the work he completed which is required by the pending contract for sale of the house! I saw him write it but today is Sunday and all I have received is a Satisfaction Survey. I am not satisfied."
rita R.
atlanta, georgia
"on time; professional, thorough"
louise D.
lawrenceville, georgia
"Had answers to questions. Friendly."
rickey K.
tucker, georgia
"Technician misdiagnosed problem. He stated that it was the mother board, when actually it was the ignitor. But the technician was more concentrating on attempting me to purchase a new system. What a rip off. I contacted a highly rated heating and air company in the Atlanta metro. They came out and inspected the system. Quickly diagnosed that the issue was the ignitor."
hans F.
atlanta, georgia
"Couldn't quite understand him all the time due to his accent but essential communication was ok."
cindy F.
conyers, georgia
"I have had Peachtree Service Experts for years and they have provided excellent service. Stoney, my tech, is very pleasant, professional and knowledgeable in the service he provides."
richard M.
atlanta, georgia
sandra E.
doraville, georgia
"He was very nice and did his work . He was very polite and answered any question we had."
robert coleman C.
doraville, georgia
stephen P.
atlanta, georgia
"The salesman and the service experts were very knowledgeable and prompt with all questions and responses to my needs. The service experts exceptional for their knowledge and courtesy"
kimberli/ patrick P.
gainesville, georgia
"Michele is always very nice and professional"
douglas B.
cumming, georgia
"Did a good job and left everything Clean"
joyce K.
dunwoody, georgia
"Paul arrives on time, and works efficiently."
carlos D.
marietta, georgia
"Joe was very knowledgeable, courteous and was willing to answer all my questions including taking a look at some airflow issues affecting our bedrooms."
tom P.
dunwoody, georgia
"Zee and Amber were great. They were very personable but also professional. I was told what me future needs would be and also addressed current issues. I was very impressed."
sylvia W.
atlanta, georgia
"Not only did he take care of my heating and air conditioning, he also spotted some rodent problems in the crawl space, took pictures for me to send my exterminator, and even cleaned up the mess down there. WAY BEYOND WHT HE HAD TO DO, and I was very grateful."
sandra M.
doraville, georgia
"Technician was very courteous and explained what he thought the problem was."
debbie M.
marietta, georgia
judy V.
hoschton, georgia
"Both of these men were pleasant, professional, punctual, and completed the service quickly."
tracey B.
ellenwood, georgia
jeff R.
decatur, georgia
"On time, and thorough"
art G.
cumming, georgia
"I had a number of tech's out before asking for a supv out. 1/18/21 Robbie finally investigated the new install and had the install team Carlos,Asley 1/19/21 back out to supply add return flex fixed added. 1/28/21 Stephen out to adjust pressure, replaced a part and now seems to be working."
michael W.
decatur, georgia
"Mr. Loveday was knowledgeable, thorough and efficient. He completely solved the problem."
madeline P.
suwanne, georgia
christine S.
stone mountain, georgia
"The tech came and did everything in a timely manner and I was able to get on with my day"
sharel A.
atlanta, georgia
lou S.
tucker, georgia
"Re visit 1/28/21 - is Service Ticket number now the same as Code?"
mike G.
dallas, georgia
"Got job done and explained what he was doing and announced when he had completed each phase of repairs and service."
judith K.
snellville, georgia
"As always, Tulasi was prompt, courteous and very professional. I couldn't be happier with my choice of purchasing my equipment and service from Peachtree!"
david D.
chamblee, georgia
"On time and quickly serviced."
greg/tracy T.
loganville, georgia
"timely, professional and very understanding"
andrea S.
lawrenceville , georgia
"Very professional and polite. Informative about what he was doing and why."
amanda G.
milton, georgia
joanne T.
atlanta, georgia
"Seemed efficient, timely and cordial"
emily W.
atlanta, georgia
gloria M.
atlanta, georgia
"The people I spoke with this time were great. However, the person I spoke with in November was unable to help and didnt call back as she had said and the person I spoke with a few days before the one who helped did not have a technician call me as she said."
robert B.
chamblee, georgia
judy R.
tucker, georgia
"Just tried to sell a new system and not interested in helping to offer services Told me system was rusted out but no precious tech in the past 15 yrs has ever been ruined rust Asked for pics 3 times and never sent to me."
ronald K.
alpharetta, georgia
jill C.
dunwoody, georgia
"Your service is always the best, and it is always a pleasure dealing with your team."
bruce L.
dacula, georgia
"Tommy was very through"
lorry D.
suwanee, georgia
bassem S.
lawrenceville, georgia
"KC was a professional and helpful!"
lillian W.
atlanta, georgia
"Paul was on time, very pleasant and professional."
riley D.
lilburn, georgia
"We have done business with P'tree Services for decades. Stephen Kimani is the most pleasant and efficient tech we've ever had. He is very professional and cares about giving the best service he can to his customer."
bob R.
roswell, georgia
"Disappointed that tech left dirty filters at each unit, no consideration to put them in the garbage."
jessica W.
atlanta, georgia
"There is yet again a massive issue with my 4 year old unit. Someone came out on Saturday and said he needed to order a part. Tuesday he called and said he would have it and be out on Thursday and the office would call to confirm. No on called. I called on Thursday and was told he would be there between 12-2. At 1:30 he called me and told me he still needed one more part. Dispatch called me right after than and told me he was running late - I had to inform them he wasn't coming. He called after 5 and said the part was in but they didn't have time to come out until next week - most likely Monday. I did the chat option today to confirm they were coming on Monday - not confirmed as they say the parts are not in. Each time I was told a supervisor would call me and no one has. The tech can't tell me the issue and I have NO HEAT."
steven L.
atlanta, georgia
ralph D.
atlanta, georgia
willie B.
alpharetta, georgia
archie S.
covington, georgia
"Because the service was great ??"
lauren B.
atlanta, georgia
doug W.
flowery branch, georgia
"Michele is knowledgeable and VERY polite"
warrick W.
decatur, georgia
elizabeth L.
atlanta, georgia
"Could not believe that the brand new system I just got 2 months prior was going to be such a problem. Call me for details. Several issues here defy simple overall ratings. Dissatisfied with this system and unable to get a response from the salesman. Two service calls in first 9 weeks. Now getting noticed that this 3 month old system needs tune-up servicing. Clearly your records on what I had and what I now have are not synced. Clearly I did not receive what I thought I was getting by this huge huge financial commitment."
kevin M.
atlanta, georgia
andrea H.
snellville, georgia
"He was very knowledgeable and helpful. He answered all of my questions. Very nice to talk to."
stephen K.
lilburn, georgia
"timely"
greg/tracy T.
loganville, georgia
"on time professional"
lynn H.
canton, georgia
"work was done quickly and area was left clean"
rebecca P.
chamblee, georgia
"Stephen was on time and seemed very knowledgeable. He completed the check up in a timely manner, and then went over things with me that I should know, like the age of my furnace and its current condition. He was also very nice."
ann T.
lilburn, georgia
"Mr. Loveday was efficient, professional and answered all questions. He helped me to obtain an appointment for duct cleaning."
lynn A.
roswell, georgia
robert Z.
atlanta, georgia
"Was on-time, changed the furnace filter and thoroughly checked the system"
harry B.
norcross, georgia
"I wish we had talked about programming the thermostat."
waring murray M.
lawrenceville, georgia
margaret H.
decatur, georgia
"Technician was happy to make safety accommodations re COVID; indicated that the filter needed replacing ahead of the usual schedule; was prompt and courteous."
brad L.
roswell, georgia
"Courteous, knowledgeable without high pressure selling upgrades that he recommended."
chester J.
dunwoody, georgia
"Technician interested in my problem and going beyond to help."
debbie B.
buford, georgia
linda R.
dunwoody, georgia
"They are very good at their job."
joe V.
atlanta, georgia
"Provided service efficiently."
betty S.
tucker, georgia
"Professional, polite, patient and helpful!"
virginia R.
atlanta, georgia
"KC is thorough, courteous, good to call when on the way, prompt!"
bob B.
atlanta, georgia
"Professional and efficient"
kevin G.
dunwoody, georgia
"He was very thorough in his inspection & patiently explained what he was doing."
adolf wurttemberg W.
lawrenceville, georgia
"The technician arrived right on time and we appreciated his professional service on our Lenox unit. We also took the opportunity to renew our annual service contract at the end of his visit."
gerald downey D.
lawrenceville, georgia
"Heat not working in one unit and he repaired it quickly."
cathy J.
lawrenceville, georgia
"Service was excellent"
mary B.
atlanta, georgia
"Very efficient and knowledgeable"
lee H.
cumming, georgia
"friendly, efficient, timely, helpful, complete communication and info."
bonnie P.
atlanta, georgia
"Both Lawrence and Adante were courteous and respectful. They answered all my questions."
john B.
marietta, georgia
deborah C.
tucker, georgia
lorry D.
suwanee, georgia
"Thorough, detailed, helpful"
ms bryant B.
lithonia, georgia
mrs ingersoll I.
roswell, georgia
"Had to return due to missing supplies to be able to assess the issue. New system installed approx. 3 years ago, tech quoted a $1200 labor replacement expense to replace the required warranty part."
bryan B.
dunwoody, georgia
robert H.
atlanta, georgia
"I would have given a 10 except for the suggestion that we replace our entire system as an option. ($10,000 v. $600)."
deborah J.
ellenwood, georgia
"The tech always comes in working."
alisa B.
dunwoody, georgia
david B.
tucker, georgia
"Stephen was very professional, informative, efficient, and polite."
lisa B.
alpharetta, georgia
"Prompt arrival (he was available earlier than expected, so called to see if he could come early - so I said yes, as I was home!) Very kind and respectful, efficient, and thorough."
faye H.
sandy springs, georgia
"Robert found the trouble pretty quickly and was able to complete job in one visit"
raymond P.
stone mountain, georgia
"Tech arrived on time and did a great job."
elmore S.
decatur, georgia
malcolm B.
atlanta, georgia
"He arrived on time and seemed very thorough in his service of my HVAC."
bruce C.
snellville, georgia
caroline H.
dunwoody, georgia
"He was here on time, was professional, went over the furnace and told me everything was in good shape."
fairy M.
decatur, georgia
betty W.
stone mountain, georgia
"Because of Mike Bush. I know he has always told me exactly whats going on. And now that I have a completely new systems I know he will take care of them. Hes the best service person that I have ever had for any thing"
morgan K.
atlanta, georgia
raul L.
tucker, georgia
barbara P.
stone mountain, georgia
"Same technician has been coming to my house for years. He's always happy and knows my systems well!"
vanessa S.
atlanta, georgia
"The the technician was efficient, and knowledgeable. He completed his work quickly and offered useful advice for maintaining my new system."
sheldon S.
atlanta, georgia
"Everything was done"
david bradbury B.
chamblee, georgia
robert F.
alpharetta, georgia
"The tech was good found the problem, but information your price from the service Rep. replacement was over priced. I found the replacement and work done at half the price quoted even with his discounted price quote. I don't do first come first serve with high dollar items."
sharon M.
lilburn, georgia
mr spencer S.
newnan, georgia
"Professional and efficient."
kenneth T.
decatur, georgia
"he came on time and did what needed to be done and was only here an hour"
dr van assendelft A.
atlanta, georgia
lillie B.
college park, georgia
harry butcher B.
dunwoody, georgia
"Very nice."
cathy C.
scottdale, georgia
"I made an appointment for Friday 1/8/21. Im absolutely certain that I told the representative I could only do it on a Friday between four and six. I need the appointment weeks ahead so that I could make sure to be there. Apparently someone from your company showed up on my doorstep at around 3 oclock on Wednesday, January 6. He rang the doorbell and then left. I expected that someone from Peachtree service wouldve at least called me to let me know someone was on my doorstep so I couldve cleared it up, but it seems that this was reported as a completed visit. As I have participated in the maintenance plan for several years, I did not expect to lose a visit over a misunderstanding. There is no way I made the appointment on Wednesday because I know I cannot be at home by 4 pm."
robert M.
roswell, georgia
"He understood my Lennox unit and explainef iy to me"
john A.
roswell, georgia
hershel M.
atlanta, georgia
howard H.
atlanta, georgia
"Professional"
linda R.
decatur, georgia
"The repairman was prompt and efficient."
art G.
cumming, georgia
"After having Duck cleaning the first filter was full and had to be replaced."
cynthia M.
atlanta, georgia
"Stephen is very knowledgeable, professional and courteous. He was very thorough as usual and trust the service."
edward C.
tucker, georgia
"Tulasi called ahead to confirm my appt time, then arrived exactly "on time". He was courteous and ensured covid protocols were followed. He explained what he would do during the visit, explained afterward the status of my system and the condition of my filter. Overall the service call was professional."
david A.
atlanta, georgia
"tech was on time and came in and completed the inspection in a very timely manner, very professional."
jackie H.
roswell, georgia
mr landis L.
atlanta, georgia
"Called ahead to confirm appoitment and arrival time. Very professional, polite and efficient."
suzanne R.
alpharetta, georgia
tom hawkinson H.
atlanta, georgia
margaret G.
decatur, georgia
shirley G.
lawrenceville, georgia
jason A.
dallas, georgia
samy N.
chamblee, georgia
claire F.
atlanta, georgia
arlene G.
atlanta, georgia
bill L.
alpharetta, georgia
"Technician came out. Very organized and efficient. I called on a service issue and they worked in a cleaning!"
jessica W.
atlanta, georgia
kim P.
snellville, georgia
"Paul did a great job! very professional and knowledgeable"
nancy C.
dunwoody, georgia
"He was on time, seemed to be very thorough and was finished in a reasonable amount of time."
carol B.
doraville, georgia
"The Technician was very thorough and patient. He found the problem, corrected it and explained to me exactly what the problem was."
adrianus H.
cumming, georgia
"Because the service was provided within the agreed time period, was tho0rough and effective, and very friendly."
billy S.
atlanta, georgia
keith G.
roswell, georgia
"Isaac has performed services here off and on for years. He is professional, punctual and a man of integrity re his assessment of necessary service."
sandy P.
decatur, georgia
susan C.
decatur, georgia
"He is always friendly and competent."
betsy P.
marietta, georgia
"They did a great job of cleaning the our system's air ducts. We can tell the difference, and your tech was very helpful and took measures to keep us safe and the house clean."
jennifer D.
peachtree corners, georgia
"Both Tommy & Josh were extremely professional, quick, quiet (I had conference calls going on in the background at my home) & informative."
denise C.
atlanta, georgia
j slemenda jr J.
atlanta, georgia
sophia B.
conyers, georgia
"The technician came early, provided great service, wore a mask the entire time, and was very friendly and efficient."
joan W.
dunwoody, georgia
"Our problem occurred on New Years Eve. The technician came as he promised even though it was late at night."
wendy R.
suwanee, georgia
"Josh and his team really went out of their way to make sure that we were satisfied with the service and to answer our questions in detail."
jennifer B.
atlanta, georgia
"Dawone arrived early and was very thorough, answered questions and offered suggestions for ongoing issues. He made arrangements for additional services and waited until I received confirmation before leaving."
marilyn flurry F.
cumming, georgia
"He was very courteous and mindful of my home."
suzanne I.
atlanta, georgia
"Appeared that the system was thoroughly inspected."
james parker P.
atlanta, georgia
"Tulasi did his usual and exceptionally fine job in checking out our systems. We especially appreciate the way he always wears shoe coverings, and otherwise respects our home while working."
trevor G.
atlanta, georgia
"Zee was very Professional and answered all my questions. He offered to clean the AC unit during December when they normally do not clean them, and it needed it."
j walker W.
doraville, georgia
"I was actually very satisfied with the service received. I do not usually give ratings of 10"
amina G.
lilburn, georgia
"The technician was very thorough and took his time checking our equipment."
karen M.
lilburn, georgia
atabang E.
lawrenceville, georgia
"The Technician was very polite and knowledgeable"
don H.
tucker, georgia
mary D.
decatur, georgia
"Jason arrived on time and checked out my heat pump. He was very pleasant and professional."
clyde S.
atlanta, georgia
john M.
duluth, georgia
"Tommy has been to our home before to check our equipment as part of our annual service agreement. He does a good job and is pleasant to work with."
dan C.
milton, georgia
donald P.
gainesville, georgia
"There w confusion over the arrival time of the technician but once the technician arrived he identified the problem very quickly and came up with a resolution to the problem so that it should not repeat itself."
kris L.
doraville, georgia
"The technician found the reason the furnace was not working, got a replacement igniter in his van installed it and started the furnace. I am now very comfortable in my home."
towana H.
kennesaw, georgia
ken P.
newnan, georgia
elaine D.
stone mountain, georgia
andy J.
doraville, georgia
"Technician was prompt, helpful, very friendly and courteous."
howard M.
stone mountain, georgia
brandy L.
powder springs, georgia
"Fast, friendly responses, great service, very thorough"
john K.
suwanee, georgia
"efficient and courteous."
richard L.
decatur, georgia
"He was prompt."
deborah F.
atlanta, georgia
"Efficient, polite, and ovid conscientious"
carolyn R.
atlanta, georgia
"Jason called to ask if he could come earlier than scheduled. I was glad that he could come earlier."
chloe S.
lithonia, georgia
suresh V.
alpharetta, georgia
"Michel is very conscientious and provides a very thorough and comprehensive service every time."
jon B.
georgia, alabama
"Ive got a five-year-old house. I brought them in for a basic six-month inspection. There was an issue with a bacterial buildup. They told me I needed to do a complete rebuild of the HVAC and replace the AC as well. Quoted me $20,000 on the high end. They said that they are Lenox dealers and they dont work well with any other HVAC units. We arent cheap. There was nothing wrong with my outdoor units, but they still said I would need to replace them in order to work with the new ones. These guys are crooks. I had a new company come in and they fix the problem and only cost me $1000."
alice P.
doraville, georgia
"Serviced two units and did a great job cleaning the outside units."
larry W.
atlanta, georgia
"Good service.On time."
louis A.
buford, georgia
timothy D.
lilburn, georgia
"Tulasi diagnosed the problem quickly and corrected it. He is a pleasure to have in my home."
selina C.
hampton, georgia
"It may have taken 2-3 days for them to figure out the culprit of the issue, but they made sure I was informed of everything that was going on up to the end."
patricia K.
suwanee, georgia
"Easy appointments. On time service."
caroline R.
lawrenceville, georgia
"The service men were very respectful and kind."
david Q.
berkeley lake, georgia
"Nice Friendly Professional THOROUGH & Not Pushy."
jim B.
tucker, georgia
"He came on time, was respectful, explained who he was, what he was to do. He showed expertise at his task. It was easy to ask him questions."
norman M.
dunwoody, georgia
"Isaac is extremely knowledgeable, prompt, courteous and efficient. He is a people friendly person and spends as much time as necessary to diagnose and repair the problem as well as to conduct the inspection. He brings credit credit upon himself and Service Experts"
scott K.
lilburn, georgia
abbye D.
roswell, georgia
"The response time was great with a technician here within 2 hours. But it cost me $90 for him to determine what was broken, only to be told there is no part for it available and that he doesn't know when one will be available. A week later, I still haven't heard from anyone and my unit is not working (and it's cold in here!). I realize it's likely not your fault if Lennox doesn't have a part, I'm just very surprised there isn't more information to know when a part will be available. He also didn't provide me any information as to what it will cost to install when the part is available."
julie C.
atlanta, georgia
"The technician and a woman I assume was a trainee were on time, considerate of our home and time and efficient."
ms green G.
decatur, georgia
sima C.
atlanta, georgia
"As usual, Mike checked everything out carefully. He sort of complained that the house wasn't available for him to check the inside filter."
linda M.
suwanee, georgia
"Always taken care of by competent service technicians"
virginia S.
acworth, georgia
edwin M.
dunwoody, georgia
mark S.
peachtree corners, georgia
"We were told we would get a call the next day from a supervisor to explain what happened to our brand new system but no has called yet and it has been 4 days since we had the problem."
thomas D.
norcross, georgia
"Prompt and courteous service."
dennis K.
duluth, georgia
"The technician didn't try to find the issue. He promised to return but he didn't. The salesperson came with the technician to sell the new unit to begin with. The quote was twice higher than other companies. You lost the life time customer"
john M.
atlanta, georgia
"Came 10 minutes early, took about 30 minutes to solve the problem, very professional"
richard A.
stone mountain, georgia
"The technician was able to solve a problem with my HVAC system that had always worried me."
longa Y.
stone mountain, georgia
"The techanician knows his job. He did a wonderful job. He did what other techanacian have never done. He is the right person for the job. I may need him next time as I really appreciated his services."
steven D.
powder springs, georgia
milton H.
decatur, georgia
"Because they did a great job"
paul smith S.
marietta, georgia
"Prompt, courteous and efficient"
cassandra B.
decatur, georgia
anthony S.
stone mountain, georgia
danny T.
roswell, georgia
"Very efficient and very professional"
chelony E.
atlanta, georgia
laynne H.
dunwoody, georgia
"Tulsi is excellent. He explains everything. Keeps a very clean work area. Has impeccable manners. And knows his stuff. Hes the best in the business!"
audrey M.
dawsonville, georgia
"the gentlemen did not goof around put there heads down and worked"
nancy T.
cumming, georgia
"Professional and knowledgeable"
dale Z.
dunwoody, georgia
joe t. R.
john's creek, georgia
"Stephen was prompt, courteous, knowledgeable, and patient. He explained the purpose of each part that he inspected, and conducted a thorough inspection of eachof our heating units. There was no pressure to buy new parts, only a suggestion when a weakening part was discovered."
michael T.
alpharetta, georgia
"Zee is very kind & kept me informed on his arrival time. He knows his craft & is definitely a KEEPER with Peachtree Services."
kevin K.
atlanta, georgia
"Technician polite and knowledgable."
theodore B.
atlanta, georgia
"Our time was 4-6. He knocked at 4 on the dot. He was courteous, efficient, communicated well. His mask was on below his nose, but when I asked him to please cover it he did so without complaint. We couldn't have been more pleased with this service call."
jim C.
norcross, georgia
"Prompt, courteous. answered all questions"
john P.
dunwoody, georgia
"on time....explained problem....got heat going again"
penelope R.
atlanta, georgia
"It is always a pleasure to see your competent and pleasant technicians and Tulasi is a favorite as outstanding in customer service and competence. He is quick and always does a good job and does not leave any debris behind."
caroline H.
dunwoody, georgia
"Great customer service - wonderful technician - he had such a good attitude and skill set - I've been a customer for 50 years - grateful for you all!"
betty H.
mableton, georgia
"Excellent service"
eva L.
norcross, georgia
mauri S.
duluth, georgia
robert H.
atlanta, georgia
evelyn M.
stone mountain, georgia
"The technician called before he came and was on time!!!"
stephen E.
lawrenceville, georgia
nancy D.
loganville, georgia
karen W.
alpharetta, georgia
"He was very efficient and very personable and tried really hard to solve the problem."
beatrice S.
dunwoody, georgia
"Technician wore his mask the entire time he was in my home. Technician knew where everything was located as he has serviced my equipment several years. I asked for him specially since he has always done a good job. He also took the time to explain everything for me. Since my husband passed I am doing things myself and the serviceman explained things fully for me."
tim S.
lawrenceville, georgia
"Timely professional service"
kathy L.
lilburn, georgia
"We always request Mike because he is always prompt, efficient, and polite. He doesn't waste our time and explains any concerns he may have (thank goodness none right now). We feel he takes good care of us."
debbie G.
suwanee, georgia
"very polite and professional"
david G.
stone mountain, georgia
"Professional, friendly, informative"
david Z.
cumming, georgia
"Stephen and Robbie provided me with the best service possible. Repairs were completed in a timely manner, they were professional and very considerate."
natalie C.
atlanta, georgia
"I appreciated that my questions were heard and answered and that I was educated during the process."
william L.
atlanta, georgia
robin H.
powder springs, georgia
"Our new systems were working well. All good"
dorothy H.
decatur, georgia
"He were very Thoroughly in what he did..."
martha F.
tucker, georgia
matthew S.
decatur, georgia
"I was told the visit would be free, however I was still charged a $66 diagnostic fee."
carol H.
duluth, georgia
"Technician was experience and efficient diagnosing problem and getting parts."
warren M.
decatur, georgia
"Technician was very efficient."
erica E.
atlanta, georgia
"The person who came to inspect our units was very pleasant and thorough. I would recommend him to anyone. However, when I called the office on Dec. 7 at 11:45 am to ask about getting the UV lights that he recommended installed, Kimberly seemed to have no idea what I was asking for. She indicated that she could put in a ticket to have someone out this afternoon. I can't imagine that a new part would be available and someone would be able to come out so quickly, so I suspected she did not understand what I wanted. Finally she said she would send my info over to sales, which I think was best. You need to have better receptionists in the office! This is not my first time having an office misunderstanding with Peachtree Service Experts. (Update: I was contacted then by Samantha, who ALSO didn't know what was going on, and then by Keon, who finally understood what I wanted but I would need to schedule an actual service date in the future when the part is available, so still more work needed on my part to get this done.)"
beth T.
liburn, georgia
"The technicians were great"
chun-chan K.
johns creek, georgia
"professional service"
james valentine V.
sandy springs, georgia
paul C.
peachtree corners, georgia
"Tommy quickly diagnosed the problem and came up with the correct solution."
kim P.
snellville, georgia
"technician was schedule to show up between 2-4pm on Dec. 3rd but we were told by Becky around 5pm technician was unable come due to behind schedule. I did call Peachtree Heating twice before Becky told me technician was not coming (last call with Becky was at 4:40pm that technician was still coming). I was really upset because I took a day off from work and all we did was waiting and waiting. Technician "Tulasi" did call me around 5:30pm and he didn't even apology he was running late. he never even bother to call during his 2-4pm window schedule time he was running late. he did say he was on his way BUT it was going to be around 6:30pm. I told him don't even bother coming at 6:30pm because it was going be dark by the time he show up and I had to cook dinner for my family. next day, he show up at my house unannounced!!! I asked him if he was going to replace air filter but was told we had to pay $104 BUT I was told by Becky previous day, routine tune up was replaced with free of charge during first year. We were refer by family friends about Peachtree Heating and we spend $8600.00 to replaced new heating system January 23, 2020. This was first time we got a tune up service with BUT whole experience was very disappointed."
laura D.
decatur, georgia
"Josh and Carlos were very helpful and responsive. Carlos forgot to relight the gas light so I had a cold shower after installation! Would have had a higher rating but for that!"
catherine J.
avondale estates, georgia
"Tech was professional and pleasant."
gregory F.
atlanta, georgia
"Tulasi & Josh were professional, knowledgeable & thorough. They inspected the HVAC system inside & out, & informed me of its age, condition, problems & potential problems and made reasonable recommendations on how to move forward."
rita G.
snellville, georgia
roger M.
alpharetta, georgia
"Great service as usual"
worth B.
decatur, georgia
"Loveday was very diligent and professional."
donald C.
gainesville, georgia
"Very professional and explained the service performed and services available"
jeff O.
austell, georgia
ruth C.
tucker, georgia
sherry H.
alpharetta, georgia
gayle M.
hoschton, georgia
"Tulasi was prompt and professional,completed work in a timely manner."
clyde S.
atlanta, georgia
"Wonderful and friendly and knew exactly what to do to fix our problem."
jack B.
alpharetta, georgia
jon M.
atlanta, georgia
"On Time, Prepared, Very Professional and Explained thoroughly his Recommendation. MERRY CHRISTMAS and HAPPY NEW YEAR ! The Martins"
marisa P.
cumming, georgia
"The technician was on time and courteous. He was very precise in explaining what he was going to do and what the results were of the systems check up."
charles S.
alpharetta, georgia
"Courteous and efficient service"
graham W.
roswell, georgia
"The technician was kind, informative and able to answer all questions"
mitch H.
roswell, georgia
"Service was good"
derrick V.
snellville, georgia
"Good service"
ruby W.
decatur, georgia
"Mr. Loveday is very friendly, courteous and professional."
deryck D.
decatur, georgia
"Knowledgeable, personable, competent ....send him back every time... Preston Hutson"
charlotte B.
peachtree corners, georgia
"KC is a wonderful technician. He is very professional and does a great job."
raymond T.
sandy springs, georgia
"Technician was very professional and explained in detail the condition of the systems. Was very helpful."
vernon J.
lithonia, georgia
"Perfect."
jeannie C.
alpharetta, georgia
"Zee is always informative and professional."
mary M.
tucker, georgia
tim M.
stonemountain, georgia
"Came , took care of our problem and no charge since they were here the day before desk I g with an issue"
leon F.
suwanee, georgia
dr c nelson N.
chamblee, georgia
"Quick, efficient, and friendly service"
bobby D.
johns creek, georgia
"Tulasi is an excellent technician! He is very professional and very thorough. I believe he goes the extra mile to provide great service!"
ray E.
atlanta, georgia
mr. golomb G.
sandy springs, georgia
marie G.
stone mountain, georgia
kim P.
atlanta, georgia
milton H.
decatur, georgia
james E.
atlanta, georgia
"Showed up on time and was courteous."
mary C.
decatur, georgia
terry G.
lawrenceville, georgia
"The technicians with Peachtree Service Experts are always very good at what they do and are very personable. I always have questions, and they answer all of them. Good job !"
jennifer S.
suwanee, georgia
linda M.
lawrenceville, georgia
"They were on time and completed the work in a timely manner."
sue S.
roswell, georgia
"Jason was very good."
thomas C.
atlanta, georgia
"It took a very long time and the basement bathroom was left dirty."
donald P.
gainesville, georgia
"The technician was polite and seemed to do his work well. Was not close on hitting his appointment window. Fortunately I am retired and did not have other plans for the day. If I had still been working I would have been very upset."
ronald R.
roswell, georgia
"KC is very knowledgeable and gave me an assessment of my heating system"
james B.
marietta, georgia
"He was very nice he took time to listing to me about the problem I was having he also recommended carbon monoxide 2 one for downstairs and one for downstairs and he also fix the problem I was having with my downstair unit"
john B.
tucker, georgia
william B.
dunwoody, georgia
"Long was able to set up the settings on our new furnace....did a great job!"
ned B.
lawerenceville, georgia
annie M.
norcross, georgia
tom H.
decatur, georgia
gina A.
johns creek, georgia
"He was very professional, Polite, and did an excellent job with care."
john P.
atlanta, georgia
anne B.
lawrenceville, georgia
"Excellent service answers questions"
richard M.
dunwoody, georgia
"Waited for a longtime for him to show up. Call peach tree costumer service to tell us when he would be here. He did a great job once he was here. Had problems with his phone."
craig S.
stone mountain, georgia